Enquire to receive our brochure

  • This field is for validation purposes and should be left unchanged.

Connecting to Natural Gas in your new home

If you’re looking for a more efficient energy solution for your new home, connecting to reticulated natural gas is a no brainer.

Natural gas produces the lowest carbon emissions of any fossil fuel. It’s reliable, has a great safety record, and gives us cosy indoor heating in winter while firing up our barbecues and cooling the house in summer.

And connecting gas in your house needn’t be a complicated process. In fact, it can be as easy as taking the following five steps.

Step 1: Is Natural Gas available for your new home?
Pebble Creek is Natural Gas Ready!

We work with network owners and Australian energy infrastructure specialists, APA to ensure that every new home can connect to natural gas.

Step 2: Lodge a new connection request
Talk with your builder and they should lodge a new connection request on your behalf.

Step 3: Get your inlet installed
This is the connection from your street to your home. An authorised APA contractor will install an inlet pipe from the gas main in your street to the meter position. Generally, an inlet can take between 20-30 business days to complete (depending on factors such as weather conditions and site readiness).

This will be completed as part of the build process and should be completed by the time you are ready to move into your new home.

Step 4: Connecting to an outlet
This is the connection to your chosen Natural Gas appliances.
This will again be completed by your builder.

Step 5: Set up an account with your energy retailer and request a meter installation
All the pieces of the puzzle are now in place, and now, as part of the move-in process, you’ll need to get a gas meter installed at your property.

To do this, you’ll need to contact your chosen energy retailer, set up a billing account with them (if you haven’t already done so), and nominate a day for the installation (called a ‘meter fix’) to happen.

This normally takes a couple of days and you’ll be asked to make sure there’s someone present at the property either in the morning or afternoon (due to the nature of work, appointments are set up as half-day appointments).

Once your meter fix has been scheduled and confirmed, an authorised APA contractor will install the gas meter at your house, carrying out a pressure and safety test. The meter will be installed at a predetermined location (depending on a number of factors) but will be placed in a location that’s easy for future meter readers to access (reads are generally carried out every quarter).

And that’s it!

Your new home is now connected to natural gas.

Once in place, you’re free to switch to another energy retailer if you choose to do so. But in the meantime, your home will be able to enjoy instant and infinitely controllable energy at all times.

Learn more about connecting to the NBN at Pebble Creek.

Learn more


Please note: Parts of the new connection process will vary across the various service providers. This article only gives an overview of the process. Please speak with your builder and service providers for further information about this process.


Join the growing Pebble Creek community today.

Find your address